Non Geographic Services

Product overview

Non Geographic Services support the following call types:

Each calling type is supported by our Call Routing features, IVR and customer reports covering complete and incomplete calls.

Freephone services may be used by organisations wishing to generate inbound calls, for example, where orders are taken over the phone. The call is free to the calling party, providing an extra incentive for them to phone in.
With a National Rate number, the calling party pays the entire cost of the call. A typical application may be the sale of concert tickets. The organisation knows there will be significant demand for tickets, and uses our platform to distribute calls to different Call Centres for fulfilment. National Rate services are often provided on a revenue share basis.
With Local Rate services, both the calling party and the called party pay a pence-per-minute (ppm) rate for the call. Local Rate is often used by financial institutions, who want to give their customers a cost effective way of calling from anywhere in the country.

Mars Communications is a single source of contact for all your voice communications requirements.

Competitive pence per minute (ppm) rates for Freephone, Local Rate and National Rate call types.
Low set-up charges for Call Routing features: far more cost effective than purchasing standalone equipment to provide this functionality.
Customer Management Reports can be used to measure effectiveness of Call Centre staff, whilst geographic reports measure effectiveness of advertising.